What does Herbs King do?
Herbs King is a B2B exporter of dried herbs, spices, and aromatic seeds from Egypt. We supply bulk quantities to food manufacturers, tea blenders, pharmaceutical companies, and distributors worldwide.
Frequently Asked Questions
Find answers to common questions about our products, ordering, shipping, and quality standards
What is the minimum order quantity?
The minimum order quantity is 500 kilograms for air freight or 1 metric ton (1000 kg) for sea freight shipments.
How do I request a quote?
You can request a quote by contacting us via email at sales@king-herbs.com, WhatsApp at +20-120-522-6526, or through our contact form on the website. Please specify the product, quantity, and destination.
Can I order samples before placing a bulk order?
Yes, we provide product samples for quality evaluation. Sample sizes are typically 500g per product. Please contact our sales team with your specific requirements and shipping address.
What is the typical lead time for orders?
Standard lead time is 5-7 business days for processing after order confirmation. Air freight delivery takes an additional 3-5 days, while sea freight takes 15-30 days depending on destination.
What certifications does Herbs King have?
Herbs King holds ISO 9001:2015 (Quality Management), ISO 22000:2018 (Food Safety), HACCP, GMP (Good Manufacturing Practice), Halal certification, and FDA registration.
What quality standards do you follow?
All products are pesticide-free (compliant with EU maximum residue limits), heavy metal tested (within EU and US regulatory limits), microbiologically safe per ISO 22000 standards, and fully traceable from farm to export.
Do you provide certificates of analysis (COA)?
Yes, every shipment comes with a comprehensive Certificate of Analysis including moisture content, volatile oil content, foreign matter percentage, microbiological test results, pesticide residue analysis, and heavy metal testing.
How do you ensure product traceability?
We maintain full traceability from farm to export. Each batch is assigned a unique lot number that traces back to the specific farm, harvest date, processing date, and all quality test results.
Are your products tested for pesticide residues?
Yes, all products undergo pesticide residue testing compliant with EU Maximum Residue Limits (MRLs). Test reports are provided with every shipment upon request.
Which countries does Herbs King export to?
Herbs King exports to over 45 countries across Europe, North America, Middle East, Asia, and South America. Major markets include Germany, France, USA, UK, UAE, and Saudi Arabia.
What shipping methods do you use?
We offer both air freight (for smaller orders, 500kg minimum) and sea freight (for larger orders, 1 metric ton minimum). We work with reliable logistics partners to ensure timely delivery worldwide.
What Incoterms do you work with?
We primarily work with FOB (Free On Board) Alexandria port and CIF (Cost, Insurance, Freight) to your destination port. Other Incoterms like EXW and DDP can be arranged upon request.
What export documents do you provide?
We provide all necessary export documents including Commercial Invoice, Packing List, Bill of Lading/Airway Bill, Certificate of Origin, Phytosanitary Certificate, Health Certificate, and Fumigation Certificate.
How are products packaged for shipping?
Products are packed in food-grade multi-layer bags (typically 25kg) or jumbo bags (500kg-1000kg). All packaging meets international food safety standards. Custom packaging is available upon request.
What products do you offer?
We offer 30+ products including dried herbs (chamomile, hibiscus, peppermint, basil, marjoram, thyme, etc.), aromatic seeds (anise, caraway, cumin, coriander, fennel, nigella), spices, and botanicals (calendula, moringa, senna).
Are your products organic?
Our products are naturally grown and sun-dried. While not all products carry organic certification, they are pesticide-free and comply with EU maximum residue limits. Organic certified products are available upon request for select items.
What is the shelf life of your products?
Shelf life varies by product but typically ranges from 18 to 36 months when stored properly in cool, dry conditions away from direct sunlight. Specific shelf life information is provided with each product.
What cut sizes and forms are available?
We offer multiple forms including whole leaves, large cut, crushed, T.B.C. (tea bag cut), fine cut, and powder. Specific cut sizes can be customized to meet your production requirements.
How long has Herbs King been in business?
Herbs King was established in 1999 and has over 45 years of combined experience in the herbs and spices export industry.
What is your production capacity?
Herbs King has a monthly production capacity exceeding 100 tons and ships over 500 containers annually to customers worldwide.
What payment terms do you accept?
We accept various payment terms including Letter of Credit (LC), Telegraphic Transfer (TT), and other internationally recognized payment methods. Specific terms are discussed during quotation.
Do you offer credit terms for regular customers?
Yes, we offer flexible payment terms for established customers with a proven track record. Terms are negotiated on a case-by-case basis and typically include 30-60 day payment windows.
What currencies do you accept?
We primarily work in USD and EUR. Other currencies can be discussed. All pricing is quoted in the agreed currency and remains valid for the period specified in the quotation.
Do you offer private labeling or custom packaging?
Yes, we provide custom packaging solutions and private labeling services for bulk orders. This includes custom bag sizes, branded packaging, and specific labeling requirements for your market.
Can you produce custom blends or specifications?
Yes, we can create custom herb blends and process products to your specific specifications including particle size, moisture content, volatile oil content, and other parameters.
Do you offer contract farming?
Yes, for large volume requirements, we can arrange contract farming to ensure dedicated supply of specific herbs grown to your exact specifications and quality standards.
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